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Terms and Conditions

Welcome to Glow Primary Care. By accessing, browsing, or using our website, booking an appointment, or using our healthcare services, you agree to be bound by the following Terms and Conditions. Please read them carefully before engaging with our site or services.

Acceptance of Terms

These Terms govern your use of Glow Primary Care’s website and services. By accessing the website or scheduling services, you confirm that you are at least 18 years old or the legal guardian of a minor patient and that you accept and agree to these Terms in full.

If you do not agree with any part of these Terms, you should not use our website or services.

Medical Disclaimer

The content on our website is provided for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Do not disregard medical advice or delay seeking care based on information obtained from this site.

For medical emergencies, call 911 immediately. Our clinic does not provide emergency medical services.

Appointment and Service Terms

Scheduling and Cancellations

  • Appointments can be scheduled via phone, online booking, or in person.
  • Please provide at least 24 hours notice for cancellations or rescheduling.
  • Missed appointments or late cancellations may result in fees.

Insurance and Billing

  • We accept most major insurance plans.
  • It is your responsibility to verify insurance coverage and provide accurate information.
  • Co-pays, deductibles, or out-of-pocket charges are due at the time of service.

Telehealth Services

  • Telehealth is available for eligible patients and conditions.
  • By using telehealth, you consent to receive healthcare via secure video conferencing technology.

Website Use

By using our website, you agree not to:

  • Engage in any unlawful, harmful, or abusive activity
  • Attempt to gain unauthorized access to our systems
  • Upload or transmit malware, viruses, or malicious code
  • Use the website in a way that interferes with others’ access

We reserve the right to restrict or terminate access to any user who violates these conditions.

Intellectual Property Rights

All website content—including but not limited to logos, branding, graphics, images, service descriptions, articles, and layout—is the intellectual property of Glow Primary Care or its content providers.

You may not reproduce, distribute, modify, or republish any portion of this site without express written consent.

Third-Party Links and Services

Our website may include links to third-party websites for insurance verification, healthcare resources, or convenience. We do not control or endorse these sites and are not responsible for their content, policies, or practices.

Accessing any third-party link is at your own risk.

Privacy and Security

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal and medical information.

Glow Primary Care follows industry best practices and HIPAA guidelines to safeguard patient information. However, we cannot guarantee the complete security of data transmitted via the Internet. Please do not send sensitive information via unsecured email or messaging tools.

Limitation of Liability

To the fullest extent permitted by law, Glow Primary Care and its employees, affiliates, and providers shall not be liable for any damages arising from:

  • Use or inability to use the website or services
  • Delays in service or appointment availability
  • Errors or omissions in content
  • Unauthorized access to your personal data

We provide our services “as is” and disclaim all warranties, express or implied.

Indemnification

You agree to indemnify and hold harmless Glow Primary Care, its affiliates, employees, and providers from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of the website or services
  • Your violation of these Terms
  • Your violation of applicable laws or regulations

Termination

We reserve the right to terminate or restrict your access to our website or services at our sole discretion, with or without notice, for behavior that we determine violates these Terms, applicable laws, or is otherwise harmful to our staff, patients, or practice.

Modifications to These Terms

We may update or change these Terms and Conditions at any time without prior notice. Any modifications will be effective immediately upon posting on this page.

Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New York. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in Suffolk County, New York.

Contact Us

If you have any questions about these Terms and Conditions or our services, please contact us:

Glow Primary Care

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